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Shipping Policy

Last updated: August 14, 2026. We deliver throughout the UK and to the United States, alongside most other destinations supported by our courier network.

UK and US delivery at a glance

United Kingdom

Yes, we deliver across the UK. Estimated transit after dispatch is 1-2 business days. Orders over £60.00 inc VAT qualify for free UK shipping (£50.00 ex VAT).

United States

Yes, we ship to the US. Enter your ZIP code and city in the cart for a live shipping price. Estimated transit after dispatch is 5-10 business days. UK VAT is removed and Stripe may display the payable total in a supported local currency. Local taxes, duties, and customs charges remain the customer's responsibility.

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1. Dispatch times

Most products are made-to-order or prepared per order. Typical dispatch times:

  • In-stock items: 1-2 business days. Made-to-order items: 3-5 business days before dispatch.

If an item is delayed, we will contact you.

2. Delivery services

We currently ship using: DPD.

ZoneShipping costFree shippingTransit estimate
United Kingdom
  • All weights: £8.99 inc VAT (£7.49 ex VAT)
£60.00 inc VAT (£50.00 ex VAT)1-2 business days
EuropeLive quote in the cart based on destination and parcel weightNot available3-6 business days
United States & internationalLive quote in the cart based on destination and parcel weightNot available5-10 business days

Shipping rates: DPD zone-based shipping is calculated by destination and parcel weight at checkout. UK shipping includes a free-shipping threshold at GBP 50.00 ex VAT (GBP 60.00 inc VAT).

3. Delivery estimates

Delivery times are estimates from dispatch. We are not responsible for courier delays or events outside our reasonable control.

4. Delivery address

You are responsible for providing an accurate delivery address. Returned parcels due to address errors may incur a re-shipping charge.

5. Tracking

Where available, tracking details are provided when your order is dispatched.

6. International shipping

We ship to UK and most international destinations supported by our courier network.

UK promotional shipping terms (flat rate/free-shipping threshold) apply to UK destinations only.

UK VAT is removed for eligible international destinations. Stripe Checkout may display the payable total in a supported local currency; the final currency and amount are shown before payment.

We do not currently ship to: BY, CN, CU, IR, KP, RU, SY.

7. Damaged parcels

If your order arrives damaged, take photos of the packaging and product and contact us within 48 hours.

8. Missing items

If anything is missing from your order, contact us with your order number and details of the missing item(s).

9. Contact

Shipping support: hello@graphitemodular.co.uk

For return rights and process details, see Returns & Refunds Policy.